Shipping policy

AUSTRALIAN SHIPPING RATES

  • We offer FREE SHIPPING on all orders of $60 and over 
  • or Flat-rate shipping of $15 on orders under $99

DELIVERY DETAILS

Orders place before 12pm AEDT will be dispatched the same day (in most cases).

  • We use a variety of carriers to get your order to you as soon as possible.
  • If you would like your order left in a safe place if you're not home, please tick 'Authority to leave' at checkout.
  • A tracking number will be provided so you can keep track of your order.
  • please note we are unable to deliver to parcel lockers.

INTERNATIONAL SHIPPING

  • Shipping costs are based on weight, so add your items to cart to see your shipping quote (Please note, prices are in AUD. Use the currency converter in the header to convert to NZD).
  • Sorry, we don’t offer shipping to any other international destinations at this time.  

    IMPORTANT NOTE RE NZ DELIVERY TIMES (Please read before placing your order)

    Due to current government restrictions and availability of flights, Australia Post cannot currently give firm ETA’s on international deliveries, only that they are working hard to clear a very large backlog of freight.

    The link below outlines the Australia Post COVID-19 service impacts to all regions:
    https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates

    This being said, New Zealand appears to be the one region to potentially see improvement of service in the near future. New Zealand freight transit times are still ‘irregular’ but the items will eventually be delivered.

    We monitor the freight market, and have not identified effective alternatives to Aus Post in the small parcel sector at this time. Please do not hesitate to contact us if you wish to discuss any aspect of the above comments.